Average Reviews:
(More customer reviews)After looking for suitable bar stools for the existing wooden built-in bar in our new home, these seemed like a good match for the wood color at a reasonable price. As other customers have noted, the wood color shown in the online images is pretty accurate.
There is quite a lot of assembly - it took me a whole afternoon to put four chairs together, and with a professional and extensive toolkit. Once built up, they are quite solid, and the overall quality is very good for the price.
Delivery was curious. We were due to host a local club meeting, so we needed the chairs quickly to help seat as many guests as possible. There was a 3-day weekend in between, so I paid extra to have the chairs delivered within 24 hours. Sure enough, they turned up the next working day after the weekend. When I opened the first box, the chair inside was black, not fruitwood as ordered. When I checked, it said "Black" quite clearly on the outside of the box. The whole delivery was the wrong color. I notified customer service, and a very helpful man arranged for a new delivery, and for collection of the old chairs. Sure enough, that all happened 48 hours later, and the correct chairs were delivered on the morning of our gathering. The first guests started arriving just as I was putting the last chair together!
Then, one week later, the doorbell rang, and a UPS guy announced he had a delivery for me of four bar stools. I guess a less honest customer would have taken them too, but I pointed out that we'd already had that delivery, so these should be returned. So in the end, only four out of twelve stools were delivered correctly. What a waste of energy and manpower!
Still, we're happy with the chairs, and they arrived (just) in time. No offer of a rebate on the extra I paid for 24-hour delivery though.
Click Here to see more reviews about: Palmetto Swivel Stool - Fruitwood (29")
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